1. Why Updating Bank Information Is Important

Your SSDI benefits are typically deposited directly into your bank account each month. Updating your bank information ensures:

• Your payments continue without interruption
• Funds are deposited into the correct account if you’ve switched banks or account numbers
• Your financial security is protected from payment errors or returns

2. Ways to Update Your Bank Information

There are three main ways to update your SSDI bank information:

A. Online Through Your My Social Security Account

1. Log in to your my Social Security account at www.ssa.gov/myaccount
2. Go to the section for direct deposit or bank information updates
3. Enter your new bank routing number and account number
4. Confirm and submit your changes

Updating online is the fastest method, and changes usually take effect by the next scheduled payment if updated promptly.

B. By Phone

• Call Social Security at 1-800-772-1213 (TTY 1-800-325-0778)
• Speak with a representative and request to update your direct deposit information
• Have your Social Security number, old bank details, and new bank routing and account numbers ready for verification

C. In Person at Your Local SSA Office

• Locate your nearest Social Security office in Arkansas
• Bring a valid photo ID and a voided check or bank statement showing your new account information
• Request to update your bank details with the representative

3. When Changes Take Effect

In most cases, your updated bank information will be active by your next monthly payment cycle if submitted before the cut-off date. However, it is advisable to:

• Keep your old account open until you see the first deposit in your new account
• Monitor your my Social Security account for confirmation of the update

4. Protect Your Information

When updating your bank details:

• Never share your Social Security number or banking information via unsecured email or text
• Use official SSA channels only, whether online, by phone, or in person